All our shipments are insured and trackable and travel with reliable Express Couriers, the shipment is generally made within 24 hours of receipt of payment, excluding Saturdays, Sundays and holidays.
The seller is not responsible for any delays caused by the courier.
Couriers do not deliver on Saturdays, Sundays and holidays.
The shipping cost (insured included in the price) may vary according to the quantity, weight and value of the item, the shipping cost is always specified in each individual listing.
If you buy two or more items, we will make one package and you pay for only one shipment.
In some cases (multiple purchases and excessive packaging), the shipment could be carried out without boxes but always with protective packaging and prior notice from us.
In the case of multiple purchases made for the purpose of resale by persons engaged in business activities, the shipping cost will be agreed from time to time.
When purchasing, please always provide a telephone number to be communicated to the courier in order to avoid stocks or possible delays in delivery.
* The delivery time may vary due to delays of the courier, traffic and road conditions in general, adverse weather conditions, strikes or demonstrations, Patronal feasts, force majeure or by act of the authorities.
Right of withdrawal
If you are not satisfied with your purchase, you can exercise the right of withdrawal (ex art. 52 D.lgs. 206/2005) without any penalty and without specifying the reason, within fourteen days from receipt of the item, by communicating via email to [email protected] your intention to withdraw from your purchase.
Alternatively, you can notify us of your wish to withdraw from the purchase by registered letter to be sent to Margiotta s.n.c. Corso Ovidio 228 67039 Sulmona (AQ)
Or by using the attached form...
as per art. 57 Consumer Code the consumer customer is required to return the goods without undue delay and in any case within 14 days from when he has communicated the withdrawal (or the authorization by the seller).
You can ask for a refund or replacement with another object of your liking.
(in the case of a replacement, the second shipment will be free* and the balance for the seller or buyer will be calculated only for the price of the item).
The purchased products must be returned in their original packaging and properly packaged, in perfect condition (not soiled, damaged or ruined). They must be provided with original box or packaging, accessories (laces, labels, seals) to be considered integral parts of the product itself.
In accordance with art. 57 Consumer Code The consumer is solely responsible for the decrease in value of the goods resulting from a manipulation of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
The substantial integrity of the goods to be returned is a essential condition for the exercise of the right of withdrawal.
The only costs incurred by the consumer for exercising the right of withdrawal are the direct costs of returning the goods.
Returns will not be accepted on a postage-paid basis. (shipping costs paid by the recipient).
(in the case of a replacement, the second shipment will be free* and the balance for the seller or buyer will be calculated only for the price of the item).
The purchased products must be returned in their original packaging and properly packaged, in perfect condition (not soiled, damaged or ruined). They must be provided with original box or packaging, accessories (laces, labels, seals) to be considered integral parts of the product itself.
In accordance with art. 57 Consumer Code The consumer is solely responsible for the decrease in value of the goods resulting from a manipulation of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
The substantial integrity of the goods to be returned is a essential condition for the exercise of the right of withdrawal.
The only costs incurred by the consumer for exercising the right of withdrawal are the direct costs of returning the goods.
Returns will not be accepted on a postage-paid basis. (shipping costs paid by the recipient).
We will reimburse you by bank transfer to your current account, which you must notify us via email at: [email protected]
For purchases made by credit card/paypal payment method, we will refund the money to your credit card or paypal account.
N.B In no case can you request a refund via PostePay refills or other types of recharges.
* Valid for Italy only
The accepted payment methods are listed in the table below.
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Credit cards |
Secure payment with SSL decoding Data protection PayPal banking circuit |
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PayPal |
The shipment is only made to the address registered or entered on the PayPal site during the payment process. (At the time of payment it is advisable to check the accuracy of your address: THE CORRECTNESS OF THE CAP, THE CIVIC NUMBER AND THE ACCURACY OF YOUR MOBILE PHONE ADDRESS) |
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bank transfer |
The bank transfer details are as follows Margiotta Gaetano e Marco Guido s.n.c. IBAN Code: IT 34 R 08747 40800 000000034544 SWIFT code: ICRAITR1KR1 (You should check your address and add a valid telephone number at the time of payment.) IN THE CASE OF PAYMENT BY BANK TRANSFER, WE WILL SEND ONLY AFTER RECEIVING THE CREDIT ON OUR ACCOUNT, CUSTOMERS ARE REQUESTED TO NOT SEND COPY OF THE ACCOUNTING OF THE BANK TRANSFER AND NOT COMMUNICATE THE CRO. PLEASE ALSO DO NOT ASK THE SHIPPER BEFORE ACTUAL CREDIT. |
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Other postal methods |
For your and our own safety NOT we accept payments on rechargeable cards |
Prices published on the website, payments and invoices for orders are in euros.
The prices of the displayed products are inclusive of VAT, in the order summary are specified the possible shipping costs and any discounts on vouchers.
In the case of payment via bank transfer, at the conclusion of the order the customer automatically receives a confirmation email containing the bank details of Margiottashoes.com, after which the goods are put aside pending the arrival of the transfer to the account. The shipment is generally made within 24 hours of receipt of payment, excluding Saturday, Sunday and public holidays, in the absence, after 6 days from the date of order this will be canceled and the item will be put back on sale.
IN THE CASE OF PAYMENT BY BANK TRANSFER, WE WILL SEND ONLY AFTER RECEIVING THE CREDIT ON OUR ACCOUNT, CUSTOMERS ARE REQUESTED TO NOT SEND COPY OF THE ACCOUNTING OF THE BANK TRANSFER AND NOT COMMUNICATE THE CRO.
PLEASE ALSO DO NOT ASK THE SHIPPER BEFORE ACTUAL CREDIT.
In the case of payment made with PayPal, we will only ship to the address you have indicated in the form during the Paypal payment phase.
Any refunds, due to returns of products, will be made by the same method with which you paid for the item, in the case of cash on delivery, the customer must provide a bank or post office account to which the sums due can be credited.
The Ns. team is always available to clarify your doubts by contacting us at the email address [email protected] or via contact form